Business Process Management


Business process management, BPM, combines workflow, middleware, and content management to eliminate waste and increase your organization's productivity. Our BPM consulting services are built upon proven methodologies that include process design, assessment of business and technology requirements, business and technology integration, and measurement design.

BPM is a systematic approach to making an organization's workflow more effective, more efficient and more capable of adapting to an ever-changing environment. A business process is an activity or set of activities that will accomplish a specific organizational goal. The goal of BPM is to reduce human error and miscommunication and focus stakeholders on the requirements of their roles.

There are three different kinds of BPM frameworks available in the market today. Horizontal frameworks deal with design and development of business processes and are generally focused on technology and reuse. Vertical BPM frameworks focus on a specific set of coordinated tasks and have pre-built templates that can be readily configured and deployed. Full-service BPM suites have five basic components:

  • Process discovery and project scoping
  • Process modeling and design
  • Business rules engine
  • Workflow engine
  • Simulation and testing


While on-premise business process management (BPM) has been the norm for most enterprises, advances in cloud computing have lead to increased interest in on-demand, software as a service (SaaS) offerings.